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1. Introduction
These Terms and Conditions govern your use of Surplify’s platform. By accessing or using our website, you agree to be bound by these terms.
2. Definitions
– “Platform” refers to the Surplify marketplace website.
– “User” refers to any registered buyer or seller on the platform.
– “We”, “Us”, or “Surplify” refers to the company operating the platform.
3. Seller Responsibilities
– Ensure all listed goods are genuine and legally owned.
– Proof of purchase may be requested to verify authenticity.
– Counterfeit, stolen, or restricted items are strictly prohibited.
4. Buyer Responsibilities
– Buyers must carefully review product descriptions and ensure compatibility before purchasing.
– Payments must be made using approved methods via the platform.
5. Listings & Pricing
– All prices must be listed in GBP (£) and include any applicable taxes.
– Surplify reserves the right to edit or remove listings that violate platform rules or applicable laws.
6. Payments & Fees
– Payments are processed securely through our integrated payment system.
– Sellers agree to a commission of 15% plus transaction fees on each successful sale.
7. Prohibited Use
– Users must not impersonate others or provide false account details.
– Use the platform for fraudulent, harmful, or unlawful activities is prohibited.
– Attempting to reverse-engineer, scrape, or interfere with the platform is prohibited.
8. Disputes & Liability
– Surplify acts only as a facilitator and is not liable for the quality, safety, or condition of goods.
– Buyer-seller disputes should be resolved directly; Surplify may assist at its discretion.
– Surplify is not liable for loss of profits, data, or indirect damages resulting from platform use.
9. Account Suspension & Termination
We reserve the right to suspend or terminate any user account that violates these terms or misuses the platform.
10. Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of UK courts.
11. Privacy
Use of the platform is also subject to our Privacy Policy.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at sales@surplify.net
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